Privacy Policy

This website "ecoTribuNova" is operated by Aureliai SpA, Chilean Tax ID (RUT) 78.372.794-3, domiciled in Santiago, Chile. For any inquiries related to this policy, you may contact us at info@aureliai.solutions.

In the context of our trip organization and group experience services, we may collect the following personal data: • Full name • Phone number (when contacting us via WhatsApp) • Browsing data (technical cookies, IP address, browser type) • Any information you voluntarily provide when communicating with us We do not collect sensitive data such as financial information, health data, or biometric data.

Your personal data will be used exclusively for: • Managing your registration and participation in our trips and experiences • Communicating with you regarding contracted services • Sending relevant information about upcoming trips (only if you request it) • Improving our services and user experience on our website • Complying with legal and regulatory obligations applicable in Chile

Data processing is carried out in accordance with Chilean Law No. 19,628 on the Protection of Private Life, based on: • Your express consent when voluntarily contacting us • The execution of a contract or pre-contractual measures (trip reservations) • Our legitimate interests in improving our services

We do not sell, rent, or share your personal data with third parties for commercial purposes. Your data may only be shared with: • Service providers necessary for trip execution (transportation, accommodation) • Competent authorities when required by law • Technology platforms used for site operation (Vercel for hosting)

Our website uses essential technical cookies for proper functionality and web analytics tools (Vercel Analytics) to understand how users interact with our site. These tools collect information anonymously and in aggregate form. You may configure your browser to reject cookies, although this may affect some site functionalities.

In accordance with current Chilean legislation, you have the right to: • Access your personal data in our possession • Rectify inaccurate or incomplete data • Request the deletion of your data when no longer necessary • Object to data processing in certain circumstances • Request data portability To exercise these rights, contact us at info@aureliai.solutions. We will respond to your request within a maximum of 15 business days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website operates under the HTTPS protocol to ensure secure information transmission.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or for the period required by applicable legislation. Contact data provided via WhatsApp is retained as long as an active relationship exists with you.

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the last updated date. We recommend periodically reviewing this policy.

If you have questions, comments, or requests related to this privacy policy or the processing of your personal data, you may contact us at: • Company Name: Aureliai SpA • Chilean Tax ID (RUT): 78.372.794-3 • Email: info@aureliai.solutions • Location: Santiago, Chile